Note: If you have forgotten your password, enter your Username and click on the "Email my password" button and then click on the "Reset password" button. You will be sent a link via outlook to click on, to change your password. This only sends the link to your departmental email address and not to an external address (eg hotmail.com or google.com). You also need to hold external email access. Refer DTS Helpdesk if you do not.